Reach Out to Us

Let's Talk Over
a Cup of Tea

Have a question about our tea blends, bulk orders, or order tracking? We're here to help.

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Visit Our Estate Desk

123 Emerald Valley, Darjeeling
West Bengal 734101, India

Call Customer Care

+91 87895 19218

Direct Email

hello@teaheaven.in

Private Tasting Sessions?

Planning a trip to Darjeeling? Book a guided tasting session with our master tea blenders.

Instant Answers

Frequently Asked Questions

Orders placed before 2:00 PM IST are dispatched on the same business day. Standard delivery takes 2 to 5 business days for metro locations and 4 to 7 days for remote regions.

You can track your order anytime using our public Track Order Page using your Order ID (e.g. `TH2026...`) or mobile phone number.

We offer a 7-Day return policy on unopened, sealed canisters. If your item arrives damaged during transit, notify us within 48 hours for a free replacement.

Let's Talk Overa Cup of Tea